Questions & answers

SimplYes is an independent documentation assistance service that helps Indian nationals living in Germany understand, prepare and organise documentation for administrative processes.

Individuals, families, students and employers — including working professionals, long-term residents, new arrivals and HR teams supporting Indian employees in Germany.

No. SimplYes is an independent documentation assistance service. We are not an embassy, consulate or government authority, and we are not affiliated with any of them.

Yes. SimplYes operates independently and has no affiliation with any government authority, embassy or consulate.

Yes. We assist customers across Germany.

Use the enquiry form on our Contact page or message us on WhatsApp. The quickest route is shown on every page.

Eight categories: Passport Services, OCI Services, Attestation & Legalisation, Affidavits & Declarations, Visa & Documentation Support, Family Documentation, Student Services and Corporate Services. Each has its own page with full details.

Yes — guidance and preparation for renewals, reissues, lost or damaged passports and detail corrections. See Passport Services.

Yes — new OCI applications, reissues where applicable, updates, corrections and family OCI coordination. See OCI Services.

Yes. Requirements vary by document type, issuing authority and destination authority. See Attestation & Legalisation.

Yes — coordinated per household, with one point of contact. See Family Documentation.

Yes — academic documentation and attestation guidance for Indian students in Germany. See Student Services.

Yes — through a separate corporate enquiry route for employers and HR teams. See Corporate Services.

Send an enquiry through the form, WhatsApp or email. We understand your situation, explain the requirements, guide your document preparation, review where agreed and explain the next steps.

Only basic details at enquiry stage: your name, how to reach you, the service and a short description. Please do not send passport numbers or upload documents through the form.

Where review is agreed as part of your assistance, we explain how and when documents are shared at that point. Documents are never collected through the public enquiry form.

It depends on the service and your situation. Official processing times are set by the authorities, so we never promise timelines.

Our fees depend on the service and your situation. We explain the fee and what it covers before any paid assistance begins. See our Pricing page for what affects a quote.

No. Government or consular fees are set and collected by the relevant authority and are separate from SimplYes service fees.

Yes. Use “Request a Service Quote” on the Pricing page, or choose your service in the enquiry form.

As described in our Privacy Policy. Personal documents are never requested or accepted through the public enquiry form.

Only the authorised SimplYes team and the service providers named in our Privacy Policy.

Retention periods are set out in our Privacy Policy.

Yes. Our Privacy Policy explains how to request access to or deletion of your information.

No. Decisions rest with the relevant authorities. We help you prepare; we cannot influence the outcome.

No. You remain in control of your application and submit it through the official channel.

No — documentation assistance only. Where a matter needs legal advice, we will tell you to consult a qualified professional.

The relevant authority.