How it works

Five clear steps, from question to next steps

Official processing, appointments and final decisions always remain with the relevant authorities. Here is exactly what we do along the way.

The five steps

  1. Step 1: Tell us what you need

    You describe your requirement through the enquiry form, WhatsApp or email.

    Customer

  2. Step 2: Understand the requirements

    SimplYes understands your situation and identifies the relevant service and next steps.

    SimplYes

  3. Step 3: Prepare the documents

    You receive guidance on document preparation and the information required.

    Customer + SimplYes

  4. Step 4: Assistance & review

    Where agreed, SimplYes helps review and organise your documentation.

    SimplYes

  5. Step 5: Understand the next steps

    You receive guidance on agreed next steps and relevant submission preparation.

    Customer

Documentation assistance — SimplYes' role (steps 1–5)

Official processing — the relevant authority

Official processing, appointments and final decisions always remain with the relevant authorities.

What SimplYes does

  • Explains processes in plain language.
  • Identifies the relevant service and next steps.
  • Guides document preparation.
  • Reviews and organises documentation where agreed.
  • Communicates clearly throughout.

What SimplYes does not do

  • Process applications or make official decisions.
  • Guarantee approvals, outcomes or timelines.
  • Represent customers before authorities.
  • Provide legal or immigration-law advice.
  • Act on behalf of any embassy or consulate.

What to expect

  • Transparency: clear scope, and any service fee explained before paid assistance begins.
  • Communication: you can start through the enquiry form, WhatsApp or email; how we stay in touch afterwards is agreed with you.
  • Getting started: send an enquiry — no documents needed at this stage.

Let's make your documentation journey simpler.

Tell us what you need. A real person will get back to you and explain the next step.

Or chat on WhatsApp (+49 176 62510556) (opens WhatsApp in a new tab)
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